Privacy Policy
Last updated: July 13, 2026.
Medyzen ("Medyzen", "we", "us") operates https://www.medyzen.in (the "Site"). This policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices and rights you have. It applies to this website only — it does not cover Medyzen's hospital-facing operational systems or any Medyzen mobile applications, which are governed by their own terms.
Information we collect
Information you provide to us
When you submit the contact form or a call-booking request, we collect the details you enter — typically your name, email address, phone number, hospital or clinic name, and the message you send. We use this only to respond to your enquiry.
Information collected automatically
Like most websites, the Site automatically collects some technical data when you visit — your IP address, browser and device type, pages viewed, referring page, and timestamps. We collect this through:
- Google Analytics (GA4) and Google Tag Manager — usage and traffic analytics.
- Vercel Analytics and Vercel Speed Insights — aggregated, privacy-focused traffic and performance metrics.
We do not use this data to identify you personally, and we do not run behavioral advertising or ad-retargeting on the Site.
Cookies
The Site uses cookies and similar technologies set by the analytics tools above to distinguish visitors and measure traffic. You can block or delete cookies in your browser settings; the Site will continue to function without them, though analytics may be less accurate.
How we use information
- To respond to enquiries submitted through the contact form or call-booking request.
- To operate, maintain, and improve the Site — understanding which pages are useful and where visitors run into problems.
- To maintain records of business enquiries for our own reference.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Who we share information with
We share information only with the service providers that help us run the Site — our hosting provider (Cloudflare), analytics providers (Google, Vercel), and, once you become a partner hospital, our internal team. We may also disclose information if required by law or to protect our legal rights.
Data retention
We retain contact-form submissions for as long as reasonably necessary to respond to your enquiry and keep a record of the interaction, after which we delete or anonymize it unless a longer period is required for legal or accounting purposes.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request erasure of the personal data we hold about you, and to withdraw consent where processing is based on it. To exercise any of these rights, email us at founders@medyzen.in and we will respond within a reasonable time.
Children's privacy
The Site is intended for hospital administrators, clinic owners, and other business visitors, and is not directed at children. We do not knowingly collect personal information from anyone under 18.
Security
We take reasonable technical and organizational measures to protect the information we hold, including transport encryption (HTTPS) and restricted internal access. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We will update the "Last updated" date above when we do.
Contact
Questions about this policy or your data? Email founders@medyzen.in.